This Privacy Policy governs the processing of your personal data that the Algarve Regional Directorate for Culture may have collected during your use of the website. It reflects the Algarve Regional Directorate for Culture’s institutional concerns regarding your privacy and the processing of your personal data. By providing your personal data during your use of the website, you are deemed to be acknowledging and expressly agreeing to the terms set out in this Privacy and Cookie Policy.

1. Collection and processing of personal data

1.1. The Algarve Regional Directorate for Culture is the body responsible for processing your personal data and may do so directly and/or through other bodies subcontracted for the purpose. Personal data collected through the website will be processed under the terms set out herein and for the purposes of providing information, products and functionalities, as well as for compliance with legal obligations

1.2 Use of the Website

When you open or generally browse the website, you will not necessarily need to provide personal data. However, when you use certain functionalities on the website, you will have to provide some personal data (e.g. the information needed to register and/or for invoicing purposes). In such cases, you will only be able to use the functionalities, products and services in question if you provide the personal data requested. The data you provide will be processed solely under the terms and for the purposes set out herein.

1.3. Data required for purchases

Pursuant to your use of the website and subject to your express consent, the Algarve Regional Directorate for Culture will process the personal data needed to manage any purchases you make through the website and to comply with the applicable legal obligations. Said personal data will essentially include your name, e-mail address, telephone number, taxpayer number and address, as well as the total sum due and details of the establishment and the products/services purchased.

2. Processing of personal data

The Algarve Regional Directorate for Culture processes your personal data for the purposes of processing your purchases and responding to contact or other requests.

3. Communication of personal data

3.1. The Algarve Regional Directorate for Culture may pass your personal data on to subcontractors for the purposes mentioned above, pursuant to the contracts entered into with said subcontractors.

3.2. In order to comply with legal obligations, complete operations carried out on the website or on the basis of the consent you provide for the purpose, the Algarve Regional Directorate for Culture may also pass your data on to third parties, who may be: (i) other bodies in the sphere of the Algarve Regional Directorate for Culture; (ii) partners, sponsors or other bodies with whom the Algarve Regional Directorate for Culture establishes similar relationships; (iii) financial/payment institutions; and (iv) competent bodies under law.

4. Your rights

4.1. Pursuant to the applicable legislation, you may, at any time, request access to your personal data, ask for them to be corrected or deleted, set limits on their processing or object to their processing. You may exercise these rights directly by sending an e-mail or a letter to the Algarve Regional Directorate for Culture using the contact details provided in point 9 below.

4.2. You may also obtain confirmation that your personal data are being processed, as well as obtaining access to them. A copy of the data being processed can be sent to you on request.

4.3. By law, you are entitled to use the contact details provided herein to withdraw your consent to the processing of your data. You may do this at any time; however, any processing for which you gave your consent previously and which was carried out before the date on which you withdraw your consent will remain fully valid.

4.4. Pursuant to the applicable legislation, you are also entitled to ask for limits to be set on the processing, subject to the conditions provided for in law. To exercise this right, you must send a request to the contacts referred to in 4.1.

5. Storage of personal data

Your personal data collected through the website will be stored for the period of time necessary to allow the Algarve Regional Directorate for Culture to provide the products and information made available, in order to facilitate the processes set out in point 6 below, cookies, purchases/payments and the provision of any information you may request, as well compliance with any legal obligations related to the aforementioned provision of personal data.

 

5.1. In order to offer you a pleasanter and more personalised service, in line with your expectations, the Algarve Regional Directorate for Culture uses its own and third-party cookies to collect and store information.

5.2. Cookies are small text files that are automatically stored in your web browser when you access certain websites. Cookies allow the Algarve Regional Directorate for Culture and third parties to identify the web browser on the server, making it possible to store information with a view to improving your user experience, as well as analysing and reviewing the website’s performance.

5.3. Cookies may be classed as session cookies or persistent cookies. Session cookies expire automatically when you close your web browser. Persistent cookies remain on your device until they expire or you delete them. Expiry dates vary from cookie to cookie, depending on their nature and purpose, which you can find in our list of cookies.

5.4. The cookies shown in this table will be used by the Algarve Regional Directorate for Culture strictly for the following purposes:

Table 1: Which cookies do what?
Type Description
a) Essential Cookies These are our own cookies and they let you access the main functionalities of the website. For this reason they are always activated. They include session cookies and secure cookies.
b) Performance Cookies These cookies collect information about how you use the website in order to improve the service provided and assess the website’s performance. Cookies may be used to test pages or functionalities by measuring users’ reactions. The performance cookies used on the website may be our own and/or from third parties.

5.5. Each user is assigned an individual cookie. This safeguards your privacy and the security of your data. Statistical data is presented in aggregated fashion and does not allow the identification of any user. This means that the website’s performance can be assessed from a perspective of continuous improvement, with a view to ensuring that your preferences and needs are met.

5.6. You can manage your cookies through your web browser. You can configure your device settings to accept all cookies, know when a cookie is set or never receive cookies. You can deactivate the cookie function at any time through your web browser, normally by going to the “Preferences” or “Tools” menu. You can find more information about configuring your web browser by going to its “Help” menu.

5.7. Please be aware, however, that if you completely deactivate cookies some or all of the website’s functionalities may no longer be accessible to you.

6. Security

6.1. The Algarve Regional Directorate for Culture guarantees your privacy and security in the transmission of your data by means of Secure Sockets Layer (SSL), an encryption-based security protocol applied to all data exchanged with the Algarve Regional Directorate for Culture via Internet.

6.2. Furthermore, the Algarve Regional Directorate for Culture affirms, for the purpose, that it will keep operational all of the technical means at its disposal to guard against the loss, misuse, alteration, unauthorised access and undue appropriation of personal data provided or transmitted. However, it should be noted that since data circulate on an open Internet network, the risk of unauthorised access and use cannot be entirely eliminated. As such, you should take adequate security measures whenever you are browsing on the website.

6.3. In the case of online payments made through the website’s server, additional security measures are used, appropriate to the state of the art and to good market practices, pursuant to the terms set out at any given moment in the website’s Terms of Use.

7. Complaints

Without prejudice to any other means of administrative or legal recourse, you are entitled to submit a complaint to the National Data Protection Commission or to another competent monitoring authority pursuant to law, if you believe that the processing of your data by the Algarve Regional Directorate for Culture contravenes the legal regime in force at any given time.

8. Changes to the terms for processing personal data

If you have any questions about the processing of your personal data or your rights as conferred by the applicable legislation and, especially, as referred to in this policy, please send them by e-mail to:

loja@cultalg.gov.pt

9. Changes to the terms for processing personal data

The Algarve Regional Directorate for Culture may change this privacy policy at any time. Any such alterations will be duly disseminated on the pages of the website.

10. Disclaimers

10.1. The Algarve Regional Directorate for Culture cannot guarantee that the website will always be entirely free of errors or periods of unavailability. The website cannot guarantee that any files downloaded from it will be entirely free of errors or of the risks associated with computer viruses.
10.2. The Algarve Regional Directorate for Culture declines liability for any damages, irrespective of their nature, arising from use of the website.

This privacy and cookie policy was updated on 17 November 2022.